Updated at 2021-12-01
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Thanks for booking your ticket at Winterfest 2021-22. We appreciate the fact that you like to buy the events we program. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our services.
As with any shopping experience, there are terms and conditions that apply to transactions at Winterfest 2021-22. We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Winterfest 2021-22, you agree to the terms set forth by our terms and conditions.
If there's something wrong with the event ticket you bought, or if you are not happy with it, you have 1 month to request a refund.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
If, for any reason, you are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our service.